Report a Fault or Connectivity Issue

All hardware sold by Quadrupleplay comes with a 6-month warranty that covers defects in materials and workmanship. If your device develops a fault or isn't performing as expected within the warranty period, you may qualify for a free repair or replacement, depending on the issue. Fill in the form to log your issue and one of our support agents will guide you through the process. Please have your proof of purchase and device details ready to help us assist you quickly.